Last Updated: 10 March 2026

SUSANIZE ("we", "our", "us") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated "Last Updated" date. We recommend reviewing this policy periodically.

1. Collection of Personal Data

We may collect personal data such as your name, email address, phone number, home address, and service preferences when you use our website, contact us, purchase our products/services, or sign up for our newsletter.

2. Use of Personal Data

Your personal data will be used to:

- Provide and improve our services

- Process transactions and deliver products/services

- Send you marketing communications and newsletters (with your consent, which you may withdraw at any time)

- Respond to inquiries and feedback

- Comply with legal and regulatory requirements

3. Disclosure of Personal Data

We do not sell or rent your personal data. We may disclose your information to trusted third-party service providers only for purposes directly related to our business operations, such as:

- Payment processors
- Email marketing platforms
- Cloud hosting and storage providers
- Analytics services

We may transfer your personal data to service providers located outside Singapore (for example, cloud hosting or email marketing platforms). We ensure that such transfers comply with PDPA requirements and that your data remains protected.

4. Protection of Personal Data

In the event of a data breach that poses a significant risk to you, we will notify you and the Personal Data Protection Commission in accordance with PDPA requirements, typically within 72 hours of becoming aware of the breach.

5. Retention of Personal Data

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically:

- Client records and invoices: up to 6 years (for accounting and legal purposes)
- Marketing consent records: until you withdraw consent
- Website analytics: aggregated and anonymised after 26 months

6. Your Rights: Access, Correction and Withdrawal

You have the right to:

- Request access to your personal data
- Request correction of inaccurate personal data
- Withdraw your consent for marketing or other purposes (note: withdrawal does not affect data processed before withdrawal)

To exercise these rights, please contact us at hello@susanize.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website, analyse site usage, and support marketing activities. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Site.

Types of cookies we use:

- Essential cookies: necessary for the Site to function properly

- Analytics cookies: help us understand how visitors interact with our Site

- Marketing cookies: used to deliver relevant advertisements

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact contact us at hello@susanize.com.